IT help desk support

JBtelecom leverages an end-to-end, multichannel support solution, without capital-intensive investments into skilled labour and costly infrastructure for ongoing management. From onsite support, self-servicing to remote support, our enterprise-wide support apparatus results in increased process efficiency and front-line productivity at reduced costs. We deliver one-call resolution and enhance customer experience by providing channel ways to diverse IT help desk support pipelines. Organizations are looking for knowledgeable and caring help desk staff to resolve their day-to-day IT issues and give them a rapid response. Our highly-skilled and reputed support staff can be integrated into any operational environment.

Let us help meet your technology challenges. Our team of dedicated professionals understand the unique customer configurations and IT requirements, and we provide a value-driven customer experience that will help you navigate through the competitive marketplace.

Through a service level agreement, we set the framework that will set guarantees, that include increased responsiveness, customized support tiers, downtime prevention, and year-round 24/7 technical support. Our technical support responses are quick, prompt and meet your satisfaction as we are able to troubleshoot clients’ computer systems immediately. What will your next IT downtime cost you?


Ghana: +233 24 051 7929
Benin: +229 62258001
Rue 1493, Cotonou, Benin

JBTELECOM is a company which provides services in the area of telecommunication and Information Technology (IT) such as web design, Web hosting, graphic design, multimedia, email hosting, e-marketing, network solutions and computers maintenance for the satisfaction of our clients.

JBTELECOM est une entreprise qui fournit des services dans le domaine des télécommunications et des technologies de l'information tels que la conception de sites Web, l'hébergement Web, la conception graphique, le multimédia, l'hébergement des emails, le marketing électronique, les solutions réseaux et la maintenance informatique pour la satisfaction de nos clients.

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